The healthcare industry has much to learn from the hospitality of a hotel. Hospitable services in the healthcare industry is becoming increasingly important. Also because the healthcare industry is facing market forces and the possibility of patients and healthcare insurance companies to choose. The distinction in healthcare lies in hospitality. HPM uses her knowledge and experience in the field hospitality in the hotel industry for hospitality training, workshops, advice, hospitality scans and hospitality concepts in the healthcare industry.

With Hotelschool The Hague as a globally renowned basis, the hotel industry and hospitality are the specialty of HPM. HPM shares her knowledge in the hotel business to increase the effectiveness, guest relationships and quality of your hotel, throughout t

Giving the customer great service applies to financial services and in the insurance industry. Customer focus and hospitality come first. At your bank or insurance company, the customer has to be welcome, feel understood and be satisfied.

As a government agency you have much to learn from the hospitable services of a hotel. Good contact between government, civilians and residents is of great importance. HPM uses her knowledge and experience in the field hospitality in the hotel industry for hospitality training, workshops, advice, hospitality scans, and hospitality concepts at government organizations. In consultation with you, HPM will make hospitable services a standard.

As a salesman in the automotive industry, you have to captivate and capture customers and give them the proper attention and best advice. It is about investing in sustainable customer relationships. This can’t be done without hospitality as core value throughout the organization, from showroom to workplace. HPM uses her knowledge and experience in the field of hospitality in the hotel industry for hospitality training, workshops, advice, hospitality scans and hospitality concepts in the automotive industry.

As non-profit organization or charity, you’re dealing more and more with market forces. Sponsors and grant providers are your customers. Customers who can choose whether or not they want to contribute to their organization. Because of this, customer oriented work manners and focus on hospitality are priority.