Training
Welcoming guests in a way that fits your philosophy. More efficiently streamlining Food & Beverage management or more financial knowledge for hotel managers. HPM includes the essential basis for the mid and upper hotel management into practical trainings
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Training
Could your complaint handling use some improvement? Do you feel that the front desk staff, as business card of your company, could use further improvement of their skills? HPM trains hospitality and comes up with and develops customized hospitality training for your company or organization. For the hospitality training, HPM has passionate, professional trainers, who can provide training in all European languages.
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E-learning
HPM integratesher hospitality expertise in customized e-learning modules for business and organizations. These can be small or large e-learning processes. For instance, HPM developed an e-learning course for Tempo-Team consultants. From behind their desk they were given insight into the catering business to provide a better match between temporary workers and catering companies.
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E-learning
E-learning is fun, flexible and efficient and is perfect for the hotel industry in which you, as a manager or employee, are at the service of guests 24 hours a day. HPM develops and provides professional and innovative e-learning trainings and online management courses for the international hotel industry as preferred supplier of large national and international hotel chains such as Hilton Hotels and Starwood Hotels & Resorts Worldwide.
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The Perfect Upsell
Wat een geweldige naam voor een spel vind u ook niet? Perfect, willen we dat niet heel graag zijn? En dan bij voorkeur gekoppeld aan service, gastvrijheid of beleving? Ja, de naam van het spel roept het een en ander op.
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Workshops
HPM develops interactive, practical hospitality workshops for managers in healthcare, automotive, at banks and insurances, non-profit organizations and the government. In the workshops, you’ll learn how to apply hospitality principles from the hotel industry to your own industry or work field, subsequently focusing on customer satisfaction and customer loyalty.
HPM developed a practical workshop about hospitality as distinctive and competitive element in service, for educational company Fources.
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